How SAP Signavio, Tricentis tools and TTC Global’s expertise form the golden triangle of quality assurance in a fast-changing world

Complexity is increasing exponentially. Compared to just 20 years ago, our personal lives and the way organizations do business has changed completely. This translates into increasingly complex and interrelated business processes and a sprawl of IT systems that can only function when each of its components runs flawlessly. Navigating this business/IT complexity can only be overcome by combining business process solutions, quality assurance tools and human ingenuity and expertise.

It’s no surprise that complexity is growing: we see the same things happening in nature. Organisms and species that survive, adapt to changes in their environment. Similarly, enterprises that have staying power adapt to changing market circumstances, surprising moves of competitors and the evolving needs and demands of customers. For organizations increased complexity brings complications. Every time business adjusts to market conditions, business processes and IT systems follow suit, placing high demands on anyone involved in quality assurance.

Making business process change easy with SAP Signavio

The emergence of new technological solutions is also combating this complexity. Once such technological innovation is Signavio, the enterprise business process intelligence and process management solution that SAP acquired in 2021. As we know, SAP Signavio is a cloud-based process management platform that gives companies the ability to do process mining and build business process models based on daily business flows. SAP Signavio can be used to integrate all the data across different systems and landscapes and build a model to assist in the process transformation journey, for instance when migrating to S/4HANA.

The platform is also endowed with the intelligence that allows it to work in an ongoing fashion, making intelligent decisions regarding changes, updates or system upgrades.

Combining SAP Signavio with quality assurance

Organizations want to structure their QA in multiple ways, e.g. end-to-end automation, business process testing, regression testing and more. The end goal is to ensure risk reduction and businesses want their processes to flow seamlessly through the enterprise. For instance, in an order-to-cash process, you will want to see the process flow, right from Order Inception to Billing and Invoicing, working without a blocker or issue.

Most SAP QA teams work within their specific modules with few integrations with the rest. But, from a quality assurance and risk reduction perspective, ensuring a seamless business processes flow without any roadblocks must be top priority. Most QA teams, however, have limited exposure to the business processes and aligning the testing requirements accordingly. That is where the benefits of a BPM tool like Signavio can be leveraged to align business processes to business requirements and further to testing, ensuring that the business process is tested end-to-end each time, every time.

With the integration of SAP Signavio with quality assurance solutions, like Tosca, LiveCompare and qTest from Tricentis, organizations can integrate their process changes with QA activities and align with testing of the software that powers them. SAP Signavio and the testing tools are complementary: SAP Signavio will tell you what is changing at the business process level, LiveCompare’s AI capabilities will identify the impact of the change associated to the tests, qTest will help manage the testing processes while integration with Tosca helps with automating the tests. Aligning your business processes and business requirements to end-to-end tests will ensure no process testing is missed in a rapidly changing SAP landscape.

Combining speed and quality in an S/4HANA migration

We already mentioned S/4HANA, the latest version of SAP software that all organizations will be migrating to sooner rather than later. S/4 is a paradigm shift for many companies, who see the introduction of S/4 as an opportunity to reassess their existing processes, rather than just ‘lifting and shifting’ the current ones. And, anyway, S/4 takes out a lot of the customizations that enterprises typically built into their SAP systems and then standardized. SAP Signavio will help these organizations restructure and reorder their business processes to S/4HANA.

Complementing the migration to S/4HANA with a solid end-to-end business process testing structure will ensure that enterprises can forge ahead with the migration without having to compromise on quality and can rest assured that no hypercare will be needed. With SAP Signavio providing the right intelligence about the Business Process Model, testing solutions can be tailored to achieve 100% accuracy in terms of test coverage and a defect-free production environment.

Finding the right guide to your transformation

For many organizations, combining SAP Signavio with high-end quality assurance tools means moving into uncharted territory. So they will need a good sherpa to guide and support them in this journey. This is, of course, where TTC Global comes in. Not only do we have ample experience in implementing business process testing structures at customers in a variety of industries, we also have thorough knowledge on both SAP Signavio and the Tricentis toolsets mentioned above. On top of that, we entertain excellent relations with both SAP and Tricentis. TTC Global is the only Tricentis partner having experts and consultants who are product-certified in all the Tricentis Suite of products. With our vast knowledge in SAP, testing and test automation, TTC can help customers implement business process testing models with SAP Signavio.

As businesses and IT systems rapidly evolve, combining SAP Signavio, Tricentis tools, and TTC’s expertise offers a powerful solution for maintaining quality assurance. This collaboration not only simplifies complex processes but also helps organizations quickly adapt to changes. SAP Signavio’s advanced process management, along with Tricentis’ testing capabilities, ensures smooth and comprehensive validation of business processes. TTC Global’s extensive experience and strategic partnerships make them an essential partner in this journey, helping companies uphold high-quality standards even through major transitions like S/4HANA migrations. This “golden triangle” of business process management, testing automation, and expert guidance positions organizations to thrive in an increasingly complex world.