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Jake Paul vs. Mike Tyson: A match for the ring — and Netflix's servers?

While the fight in the ring delivered, the battle with technology highlighted the glaring need for robust performance testing, even amongst some of the internet giants.

Performance testing

Learn more about continuous performance testing and how to deliver performance at scale.

Author:

Bryan Cole

Director of Customer Engineering

Date: Nov. 26, 2024

The highly anticipated Jake Paul vs. Mike Tyson fight promised thrilling entertainment but left some fans frustrated due to app crashes and streaming issues on Netflix. While the fight in the ring delivered, the battle with technology highlighted the glaring need for robust performance testing, even amongst some of the internet giants.

Here’s how proper load testing could have prevented this digital knockout.

Understanding the crash

Millions of fans tuned in to watch this high-profile event, pushing the streaming platform to its limits. Users reported latency, buffering, and complete app crashes during pivotal moments. These issues stem from Netflix systems being incapable of handling the surge in concurrent users. Such failures aren’t just technical; they tarnish brand reputations and cost revenue. The media has been extensively reporting on these issues despite the relatively small number of users impacted.

A blink in streaming, a storm in the media

At the event’s peak, Downdetector.com recorded nearly 13,895 user outage reports, with 86% related to video streaming, 10% concerning server connections, and 4% about login troubles. These statistics highlight how a seemingly small issue — affecting only 0.14% of the audience — escalated into a major debacle, sparking waves of negative media attention.

This outcome could have been avoided with robust load testing.

What went wrong for Netflix?

Netflix’s streaming infrastructure is renowned for its reliability, yet even giants stumble. The issue likely stemmed from unexpected traffic spikes or overlooked edge cases in the performance testing phase. Proper load testing for the volume of users streaming the fight could have helped in:

  • Modeling real-world scenarios, such as millions accessing the same feed simultaneously.
  • Stress-testing the streaming infrastructure under anticipated peak loads and beyond.
  • Validating dynamic resource allocation strategies, ensuring elasticity in cloud environments.

What is the role of load testing?

Load testing simulates high user activity to evaluate how an application or system performs under stress. By identifying potential bottlenecks before a critical event, companies can ensure a seamless user experience even during peak traffic.

Why is load testing necessary?

Load testing is a crucial component of the application development process. It ensures that the system can handle the number/nature of requests it is likely to receive when live. Evaluating your app using a performance engineering strategy helps ensure you will provide a smooth user experience, and therefore, avoid negative user feedback which could ultimately impact your bottom line.

Key benefits of load testing for high-traffic events:

  • Scalability assessment: Determines if infrastructure can scale dynamically to handle user spikes.
  • Bottleneck identification: Pinpoints weak spots, such as database queries or server configurations.
  • Predictive analytics: Anticipates potential failure points based on simulated stress tests.

NeoLoad: A load testing champion

Tools like Tricentis NeoLoad excel in simulating real-world conditions for high-scale performance testing. With NeoLoad, organizations can test complex scenarios such as streaming live events. Its features are tailored to help understand system behavior at the extreme edges of usage, allowing for an optimization and tuning cycle before the stream airs.

A better fight night

The streaming issues during the Jake Paul vs. Mike Tyson fight were avoidable. While Netflix certainly has a robust performance engineering practice, understanding the business drivers and potential impact is a key part of the practice of ensuring your applications are ready to go live. By adopting continuous performance testing and leveraging tools like NeoLoad, streaming platforms can ensure their tech infrastructure is as resilient as the fighters in the ring. After all, the real champion isn’t just in the ring — it’s the seamless user experience delivered to millions of fans worldwide.

Performance testing

Learn more about continuous performance testing and how to deliver performance at scale.

Author:

Bryan Cole

Director of Customer Engineering

Date: Nov. 26, 2024

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