Trust

For details on the AI models used in each product, see the applicable product annex available here.

No, and Tricentis prohibits the use of any Tricentis Copilot in a “high risk” deployment which are disclosed in Annex III of the EU AI Act. Please see https://artificialintelligenceact.eu/high-level-summary/.

No. The Tricentis Copilots uses General Purpose AI/Foundation Models. However, these models are restricted to a single task, and they no longer function as General Purpose/Foundation Models.

Only your testing team uses Tricentis Copilot. None of your customers are exposed to Tricentis Copilots.

Customer prompts (inputs) and completions (outputs):

Are NOT available to other customers
Are NOT available to OpenAI
Are NOT used to improve OpenAI models
Are NOT used to train, retain, or improve Azure OpenAI Service foundation models
Are NOT used to improve any Microsoft or 3rd party products or services

Microsoft temporarily stores the Tricentis Copilot inputs and output content to provider meaningful human oversight and to monitor for and prevent abusive uses or outputs of the Azure OpenAI Service. To learn more please see:

https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/abuse-monitoring?source=recommendations and https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy?context=%2Fazure%2Fai-services%2Fopenai%2Fcontext%2Fcontext&tabs=azure-portal”

Tricentis uses anonymized inputs, outputs and customer feedback to test updates to the Tricentis Copilots. Tricentis does not “train” any Generative AI model with these inputs and outputs but does use anonymized inputs and outputs as test data sets to test service improvements.

Microsoft is our trusted provider for AI services as Microsoft provides enterprise level data privacy and data security compliance. Microsoft maintains a multi-jurisdictional AI compliance program for its AI services.

To the extent permitted by law, customers own the copyright rights in the outputs generated as result of their authorized use of Tricentis Copilot solutions. Customers should be aware that output from AI models may not be eligible for intellectual property protection under applicable laws.

Use of Tricentis Copilot solutions is subject to the Tricentis General Terms of Use and the Tricentis AI Solutions Product-Specific Terms. Tricentis Copilot solutions also may incorporate technology from third party providers that requires Tricentis to pass through additional terms to our customers. These third-party policies are available here.

Yes. Our Data Processing Addendum applies to all Tricentis products and services, including Tricentis Copilot solutions. Tricentis is committed to processing and transferring your data in accordance with global data protection laws.

Tricentis is committed to helping our customers stay compliant with GDPR and EU country-level data privacy requirements, as well as other global data privacy laws. For our products with regionalized cloud services, Customer administrators will have the opportunity to select geographic region – European Union, United States or Australia – when setting up Tricentis Copilot solutions.

Microsoft Azure OpenAI’s Transparency Note available here: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/transparency-note?tabs=text

Open AI Model Card available here: https://cdn.openai.com/papers/gpt-4-system-card.pdf

Microsoft Azure OpenAI’s Responsible AI practices for Azure OpenAI models available here: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/transparency-note?tabs=text

Tricentis adheres in good faith to the Code of Conduct for Azure Generative AI Services, found here: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/code-of-conduct?source=recommendations